FAQs

Switching broadband providers is simpler than ever, thanks to regulations that make the process seamless for UK consumers. Here’s a step-by-step guide to ensure a smooth transition:

1. Compare Deals in Your Area: Start by using our postcode search tool to compare broadband providers, speeds, and prices available in your location. Choose a deal that suits your needs and budget. Find broadband deals now.

2. Check Your Current Contract: Before switching, confirm whether you’re still within your contract period. If your contract has ended, you’re free to switch without penalties. If you’re still in contract, check for early termination fees, as these could affect your savings.

3. Sign Up With Your New Provider: Once you’ve chosen a new provider, sign up for the plan you want. You’ll usually need to provide your current service details, such as your phone number or broadband account information.

4. Let the New Provider Handle the Switch: In most cases, your new broadband provider will coordinate the switch with your existing provider, ensuring there’s no service disruption. You’ll receive confirmation emails or letters with the switch date.

5. Install Any Required Equipment: Your new provider may send you a router or other equipment. Follow the installation instructions provided, or book an engineer if necessary.

6. Cancel Extras (If Needed): If you have additional services, such as landline or TV packages tied to your old broadband, ensure these are cancelled to avoid unnecessary charges.

Why is this important? Switching broadband providers can save you money, improve your internet speed, and provide better features. The process is designed to be hassle-free, so you can enjoy improved service with minimal effort.

Start comparing broadband deals and switch with ease today:👉 Switch Broadband Providers Now

Yes, in most cases, you can keep your current phone number when switching broadband and phone providers. The process, known as number porting, is straightforward and ensures you don't lose access to your existing contacts. Here’s how it works:

1. Check With Your New Provider: When signing up for a new broadband and phone package, let your new provider know you’d like to keep your current number. Most UK providers will include this service as part of the switching process.

2. Provide a Porting Authorisation Code (PAC): If your new provider requires it, they may ask you for a PAC code from your current provider. You can usually request this by contacting your current provider or via text. The PAC code is valid for 30 days and ensures your number can be transferred seamlessly.

3. Let the Providers Handle the Transfer: Once your new provider has the necessary details, they’ll coordinate with your current provider to transfer your phone number. This is typically done on the activation date of your new service to minimise downtime.

4. Confirm the Switch Date: Your new provider will give you a confirmed switch date. On this day, your current provider will deactivate your service, and your new provider will activate the same number on their network.

Important Tips:

• Ensure your existing account is active when requesting a number transfer. Cancelling your current service before porting may make it harder to retain your number.
• Be aware that some standalone broadband providers without phone services may not support number porting.

Why is this important? Keeping your current number is convenient, saves you from updating contacts, and ensures continuity for personal and business communications. It also demonstrates the ease of switching providers without losing essential services.

Start your broadband switch today and keep your number hassle-free:👉 Switch and Keep Your Phone Number

The key difference between fibre broadband and standard broadband lies in their speed, reliability, and the technology they use to deliver internet to your home. Here’s a breakdown:

1. Technology:

   • Fibre Broadband: Uses fibre-optic cables that transmit data much faster than copper wires. Fibre cables are designed for high-speed internet with minimal interference.
   • Standard Broadband: Also known as ADSL, it uses copper telephone lines to deliver internet. These lines are slower and more prone to signal loss over long distances.

2. Speed:

   • Fibre Broadband: Offers significantly higher speeds, ranging from 35 Mbps to over 1 Gbps, depending on the package. Ideal for households with multiple users streaming, gaming, or working from home.
   • Standard Broadband: Typically provides speeds of up to 17 Mbps, which may suffice for light browsing and basic streaming but can struggle with heavy usage.

3. Reliability:

   • Fibre Broadband: More reliable with fewer disruptions due to its advanced infrastructure.
   • Standard Broadband: More susceptible to slowdowns during peak times or in areas with old or damaged telephone lines.

4. Availability:

   • Fibre broadband is expanding across the UK but may not yet be available in some rural areas. Standard broadband is more widely available due to its reliance on existing telephone networks.

Why is this important? Choosing the right type of broadband depends on your needs. Fibre broadband is ideal for households with heavy internet usage, while standard broadband may work for light users or areas where fibre is unavailable.

Check fibre availability in your area and compare broadband deals now:👉 Find Fibre or Standard Broadband Deals

Broadband and TV bundles can be a great way to save money and simplify your bills, but whether they’re worth it depends on your household’s needs and viewing habits. Here are the key factors to consider:

1. Cost Savings: Bundling broadband and TV often leads to discounts compared to purchasing the services separately. Providers like Sky, Virgin Media, and BT frequently offer promotional prices or free extras such as premium channels.

2. Convenience: With a bundle, you’ll have a single bill for both services, making it easier to manage payments and reduce the hassle of dealing with multiple providers.

3. Exclusive Content: Some bundles include access to premium content like Sky Sports, Netflix, or streaming services such as Disney+ at a lower cost than subscribing to them separately.

4. Customisation: Many providers let you customise your bundle, so you pay only for the channels and broadband speed you need. For example, you can select HD channels, on-demand content, or ultra-fast fibre broadband.

5. Potential Downsides: Be cautious of contracts that lock you in for long periods or have high exit fees. If your viewing habits or internet needs change, you may find a bundle less suitable over time.

Why is this important? Broadband and TV bundles are ideal for families or individuals who want reliable internet and entertainment in one package. They often deliver great value and convenience, especially for homes that frequently stream, game, or watch live TV.

Find broadband and TV bundles in your area today:👉 Search Broadband & TV Deals

Finding the right broadband speed for your household depends on the number of users, the types of activities you do online, and the devices you connect. Here’s a guide to help you determine the best speed:

1. Understand Your Usage Needs:

   • Light Users: If you browse the web, send emails, and occasionally stream in standard definition, speeds of 10-20 Mbps should suffice.
   • Moderate Users: For HD streaming, casual gaming, and regular downloads, aim for speeds between 30-50 Mbps.
   • Heavy Users: Households with multiple users streaming 4K content, gaming, and working from home simultaneously should consider speeds of 100 Mbps or more.

2. Count the Connected Devices:

   • Each device using the internet (smartphones, laptops, TVs, gaming consoles) requires bandwidth. More devices mean you’ll need higher speeds to avoid slowdowns.

3. Consider Future Needs:

   • With smart home devices and higher-quality streaming becoming the norm, it’s wise to opt for slightly faster speeds to future-proof your connection.

4. Check Speeds in Your Area:

   • Use our postcode search tool to find broadband packages with speeds tailored to your location. Rural areas may have limited options, while urban areas often offer ultra-fast fibre speeds.

5. Look at the Provider’s Advertised Speeds:

   • Providers often advertise “average speeds.” Ensure these meet your needs during peak times, and check reviews for reliability.

Why is this important? Choosing the right broadband speed ensures a seamless experience for your household, whether you’re streaming, gaming, or working from home. It also prevents overpaying for speeds you don’t need or experiencing frustrations with slow internet.

Compare broadband speeds in your area and find the perfect plan today:👉 Find Broadband Speeds for Your Home

Downtime during a broadband switch is typically minimal, thanks to streamlined processes between providers. However, the exact experience depends on the type of switch and your circumstances. Here’s what you need to know:

1. Switching Between Providers on the Same Network:

   • If you’re switching providers that use the same network (e.g., Openreach for BT, Sky, TalkTalk), downtime is usually just a few minutes or hours as the service transitions on the same infrastructure.

2. Switching to a Different Network:

   • Moving to a provider with its own network, such as Virgin Media or CityFibre, may take longer. This could involve a brief downtime of 1-2 days, especially if new equipment needs installation.

3. Coordinating Installation Dates:

   • Providers typically arrange for your new service to activate as your old one ends. Ensure your activation and cancellation dates align to avoid extended gaps in service.

4. Do You Need New Equipment?

   • If your new provider requires a different router, you may experience downtime while setting it up. Most providers send equipment in advance to minimise delays.

5. How to Prepare for Downtime:

   • Back up essential files and prepare for a temporary internet outage. For urgent tasks, consider using a mobile hotspot or public Wi-Fi until your new service is active.

Why is this important? Understanding potential downtime helps you plan effectively and reduces frustration during a broadband switch. Ensuring dates are aligned and equipment is ready can make the transition seamless.

Start comparing broadband providers and switch with confidence today:👉 Switch Broadband Providers Now

When comparing broadband deals, it’s essential to look beyond the advertised price to avoid unexpected costs. Here are the most common hidden charges to watch out for:

1. Installation Fees:

   • Some providers charge a one-off fee to set up your broadband connection. This is especially common for new fibre installations or when switching to a provider with a different network.

2. Router Delivery Fees:

   • While most providers include a router, some charge for its delivery. Check if this is included in your deal or if there’s an additional cost.

3. Early Termination Fees:

   • If you’re still under contract with your current provider, you might face early termination charges. These fees can vary depending on how long is left on your contract.

4. Price Increases After Promotional Periods:

   • Many broadband deals offer discounted rates for the first 12-18 months. After this period, your monthly price may increase significantly. Always check the full contract terms.

5. Additional Services:

   • Extras like TV add-ons, landlines, or security features can add to your bill. Ensure you’re only paying for what you need.

6. Data Caps and Excess Usage Charges:

   • While most broadband deals in the UK are unlimited, some budget options may have data caps. Exceeding these limits could lead to extra charges.

How to Avoid Hidden Costs:

• Read the terms and conditions of any deal carefully before signing up.
• Use our postcode search tool to compare deals with transparent pricing and no unexpected fees.
• Contact your current provider to understand any fees involved in ending your contract.

Why is this important? Hidden costs can turn an affordable broadband deal into an expensive commitment. By being aware of these charges, you can make an informed choice and avoid surprises.

Compare broadband deals with no hidden fees today:👉  Find Transparent Broadband Deals

Knowing whether you’re out of contract with your current broadband provider is crucial for avoiding unnecessary fees and finding better deals. Here’s how to check:

1. Review Your Latest Bill:

   • Your monthly bill often indicates whether you’re still within a contract period or on a rolling basis. Look for details such as the contract end date or “out of contract” notification.

2. Check Your Account Online:

   • Most providers have an online account portal where you can log in to view your current contract status, including the end date and any applicable exit fees.

3. Contact Your Provider:

   • If you can’t find the information in your bill or online account, call or chat with your provider’s customer service. Ask specifically about your contract end date and any penalties for leaving early.

4. Look for End-of-Contract Notifications:

   • UK providers are required by law to notify you when your contract is nearing its end. This notification usually comes via email or post and highlights your options for renewal or switching.

5. Why It Matters to Be Out of Contract:

   • Once your contract ends, you’re typically moved to a higher monthly rate (called a “standard tariff”). This is often significantly more expensive than promotional deals available to new customers.

What to Do Next: If you’re out of contract, it’s the perfect time to start comparing broadband deals. Use our postcode search tool to find better packages with lower rates and improved features.

Avoid overpaying—compare deals now to make the switch:👉 Check and Switch Broadband Deals

If you’re unhappy with your current broadband provider due to issues like slow speeds, poor customer service, or high costs, you have several options to improve your situation:

1. Contact Your Provider First:

   • Reach out to your provider and explain the issues you’re experiencing. Many providers will try to resolve problems or offer discounts to retain your business. Be clear about what you expect, such as faster speeds or reduced fees.

2. Check Your Contract Terms:

   • Review your contract to see if you’re still in the minimum term. If you are, check for any early termination fees. If you’re out of contract, you’re free to switch without penalties.

3. Run a Speed Test:

   • Use our online speed test to verify your current broadband speed. If it’s consistently below what was promised, this could be grounds to exit your contract early. Providers are obligated to deliver the speeds they advertise.

4. Compare Other Providers:

   • Use our postcode search tool to explore broadband deals in your area. Compare speeds, prices, and customer reviews to find a provider that better suits your needs. Find better broadband deals now.

5. Switch Providers:

   • Once you’ve chosen a new provider, they’ll handle most of the switching process, ensuring minimal disruption. Look for providers with satisfaction guarantees or high customer ratings.

6. Consider Upgrading:

   • If cost isn’t the issue, upgrading to a fibre broadband package could improve your experience significantly. Fibre offers faster speeds and greater reliability, especially for streaming or gaming households.

Why is this important? You don’t have to settle for subpar service. Whether it’s switching to a new provider, negotiating with your current one, or upgrading to better broadband, there are solutions to ensure you get value for your money.

Take control today—compare deals and switch to a provider you’ll love:👉 Switch to a Better Broadband Provider

When choosing a mobile plan, understanding the differences between SIM-only deals and contracts with handsets is crucial. Here’s a detailed comparison:

1. SIM-Only Deals:

   • What You Get: These plans include a SIM card with a set allowance for data, minutes, and texts but no handset.
   • Cost: Typically much cheaper than handset contracts, with prices starting as low as £5–£10 per month, depending on allowances.
   • Flexibility: Often available as rolling 30-day plans or 12-month contracts, offering the flexibility to switch providers more frequently.
   • Who It’s For: Ideal if you already own a compatible phone or want to avoid the higher costs associated with handset contracts.

2. Contracts with Handsets:

   • What You Get: Includes both a SIM card and a new phone, with the cost of the handset spread across the contract term (usually 24 or 36 months).
   • Cost: Higher monthly fees, as the phone’s cost is factored into the plan. May also require an upfront payment for premium handsets.
   • Commitment: Long-term contracts are common, so you’ll be tied to the provider for the duration of the term.
   • Who It’s For: Perfect for those looking to upgrade to the latest phone without paying the full cost upfront.

3. Key Considerations:

   • Upfront Costs: SIM-only deals rarely have upfront charges, whereas handset contracts might require a deposit.
   • Data Needs: Both options cater to various data needs, but handset contracts often include larger allowances or unlimited plans.
   • Upgrade Frequency: SIM-only plans let you upgrade or change more frequently, while handset contracts lock you in for longer.

Why is this important?  Choosing between SIM-only and handset contracts depends on your priorities. SIM-only deals offer affordability and flexibility, while handset contracts provide an easy way to access the latest devices.

Compare SIM-only and handset plans to find your best fit today:👉 Find Mobile Deals

Yes, you can keep your current phone number when switching mobile providers, thanks to the UK’s simple number porting process. Here’s how it works:

1. Request a PAC Code:

   • Text PAC to 65075 (free of charge) from your current mobile number. Your provider will reply with your Porting Authorisation Code (PAC) and details about any remaining charges or contract terms.
   • The PAC is valid for 30 days and must be used within this period to transfer your number.

2. Provide the PAC Code to Your New Provider:

   • During the sign-up process with your new provider, you’ll be asked if you want to keep your number. Simply provide the PAC code, and they’ll handle the transfer.

3. Switch Activation:

   • Your new provider will arrange the transfer of your number, which usually takes place within one working day. During this time, there may be a brief disruption to your service, but both providers will notify you when the switch is complete.

4. Confirm the Transfer:

   • Once the transfer is successful, test your new SIM to ensure your old number is working as expected.

Important Tips:

• Do not cancel your old contract before transferring your number. The PAC process will automatically terminate your old service once the number is ported.
• If you’re on a pay-as-you-go plan, ensure your account is active to request the PAC code.

Why is this important?  Keeping your phone number ensures continuity for personal and business communications, saving you the hassle of notifying contacts about a new number.

Switch mobile providers today and keep your number effortlessly:👉 Find Mobile Deals

Choosing the right mobile contract requires careful consideration of your needs, budget, and the features offered. Here are the key factors to evaluate before signing:

1. Contract Length:

   • Decide between short-term contracts (e.g., 12 months) or long-term contracts (e.g., 24 or 36 months). Short-term contracts offer flexibility, while long-term contracts often provide better deals on handsets or data allowances.

2. Monthly Cost:

   • Ensure the monthly fee fits your budget, and check for any additional charges such as excess data usage, international calls, or roaming fees.

3. Data Allowance:

   • Review your typical data usage. Heavy users who stream videos or work remotely should opt for larger or unlimited data plans, while light users can save with smaller data bundles.

4. Network Coverage:

   • Verify the provider’s coverage in your area to ensure reliable service. Most networks offer online coverage checkers that allow you to see signal strength in your location.

5. Handset or SIM-Only Deal:

   • If you need a new phone, choose a handset contract that spreads the cost over the contract term. Otherwise, a SIM-only deal can save money if you already have a compatible phone.

6. Additional Benefits:

   • Look for added perks such as free streaming subscriptions (e.g., Netflix or Disney+), inclusive international roaming, or loyalty rewards that enhance the value of the contract.

7. Cancellation and Upgrade Policies:

   • Understand the terms for ending or upgrading the contract early. Some providers charge fees for early termination, while others may offer upgrade options after a certain period.

Why is this important?  Carefully evaluating these factors ensures you select a mobile contract that matches your usage habits, provides good value, and avoids unnecessary fees.

Compare mobile contracts and find the perfect plan today:👉 Find Mobile Deals

Yes, ending a mobile contract before its agreed-upon end date often incurs penalties, commonly referred to as early termination fees. Here’s what you need to know:

1. How Are Termination Fees Calculated?

   • Most providers charge a fee based on the remaining months of your contract. This is usually the monthly fee multiplied by the number of months left, minus any VAT or discounts that may apply.

2. Check Your Contract Terms:

   • Review your contract’s terms and conditions to understand the specific fees and penalties for early termination. Some providers have flexible terms or upgrade options that reduce or eliminate these fees.

3. Are There Exceptions?

   • You may be able to leave your contract without penalties if:
     • Your provider raises prices significantly during your contract term.
     • You’re not receiving the agreed-upon service, such as poor network coverage.
     • You’re within the cooling-off period (usually the first 14 days after signing up).

4. Alternatives to Early Termination:

   • Upgrading Early: Some providers allow you to upgrade to a new plan before your current contract ends, often waiving termination fees.
   • Selling the Contract: You can transfer your contract to another person through third-party services, but check with your provider if this is allowed.

5. How to Minimise Penalties:

   • Speak to your provider and explain your situation. They may offer solutions like discounts or a shorter notice period.
   • If you’re moving to a new provider, check if they offer incentives like paying your termination fee to switch.

Why is this important? Understanding early termination fees helps you avoid unexpected costs and explore alternatives like upgrades or contract transfers. It also ensures you make an informed decision before committing to a new contract.

Compare new mobile contracts and consider your options today:👉 Find Mobile Deals

Knowing when your mobile contract ends is essential for planning upgrades or switching providers without incurring penalties. Here are the easiest ways to check your contract’s end date:

1. Review Your Monthly Bill:

   • Many providers include the contract end date on your monthly bill, either in the summary section or detailed breakdown.

2. Check Your Online Account or Mobile App:

   • Log in to your provider’s online account portal or mobile app. Most providers list your contract details, including the end date, under “My Account” or “Billing” sections.

3. Contact Customer Support:

   • Call or chat with your provider’s customer service team to request information about your contract term. Be sure to ask about any penalties for leaving early if you’re considering switching.

4. Look for End-of-Contract Notifications:

   • Under UK regulations, providers must notify you when your contract is nearing its end. These notifications typically arrive via email or post and outline your options for renewal or switching.

5. Use a Text Service:

   • Some providers allow you to text a keyword (e.g., "INFO" or "END") to a specific number to receive contract details directly on your phone.

Why is this important?  Knowing your contract end date ensures you can explore new deals, negotiate better rates, or switch providers at the right time without paying extra fees.

Check your current contract and explore better mobile deals today:👉 Find Mobile Deals

Unlimited data plans offer several advantages, especially for heavy internet users who rely on their mobile connection for various online activities. Here’s why an unlimited plan might be the right choice for you:

1. No Overage Charges:

   • With unlimited data, you don’t need to worry about exceeding your allowance and incurring extra fees. This is particularly beneficial if your data usage fluctuates each month.

2. Stream, Browse, and Work Without Limits:

   • Unlimited plans are ideal for streaming HD or 4K videos, online gaming, working remotely, or using data-intensive apps like video conferencing tools. You can enjoy these activities without monitoring your usage.

3. Perfect for Tethering:

   • If you frequently use your phone as a mobile hotspot to connect other devices, unlimited data ensures you won’t run out of bandwidth.

4. Peace of Mind:

   • Unlimited plans eliminate the hassle of tracking your data usage, giving you the freedom to use your mobile device as needed without restrictions.

5. Fair Usage Policies:

   • Some providers may apply fair usage policies, slowing speeds after a certain threshold (e.g., 100 GB or more). However, even at reduced speeds, the connection remains suitable for most tasks.

6. Flexibility Across Devices:

   • Unlimited data allows you to seamlessly switch between streaming on your phone, tethering a tablet, or using a laptop for work without worrying about data caps.

Why is this important? Unlimited data plans are designed for those who rely heavily on their mobile connection, providing the convenience and flexibility to stay connected without limits.

Explore unlimited data plans and find the best fit today:👉 Find Unlimited Mobile Deals

International roaming allows you to use your mobile phone for calls, texts, and data while traveling abroad. Here’s how it works and what you need to know:

1. Check Roaming Coverage:

   • Most UK providers include certain countries in their standard roaming packages, especially in Europe. However, roaming outside of these areas may incur additional charges. Check your provider’s website or app for a list of covered destinations.

2. Understand Roaming Charges:

   • Providers often offer daily or weekly roaming passes, such as a fixed fee per day for using your UK allowances abroad. For countries not covered by these passes, rates for calls, texts, and data can vary significantly.

3. Data Limits While Roaming:

   • Even on unlimited plans, roaming often comes with fair usage limits for data. Once you exceed this limit, additional charges may apply, or your data speed may be reduced.

4. Activate Roaming Before Traveling:

   • Ensure international roaming is activated on your account before you travel. You can typically do this through your provider’s app or by contacting customer service.

5. Consider Roaming Add-Ons:

   • To avoid unexpected charges, purchase a roaming add-on before traveling. These packages often provide a set amount of data, minutes, and texts at a lower cost than pay-as-you-go rates.

6. Alternative Options:

   • If you’re traveling to a country with high roaming costs, consider buying a local SIM card or using Wi-Fi for calls and messages where possible.

Why is this important? Understanding how international roaming works ensures you stay connected abroad without facing surprise charges. Planning ahead can save you money and make your trip stress-free.

Find mobile contracts with great roaming options today:👉 Find Mobile Deals

A cooling-off period is a 14-day window during which you can cancel a mobile contract without incurring penalties. This consumer protection applies to most mobile contracts in the UK, especially those agreed upon online, over the phone, or outside a store. Here’s how it works:

1. When Does the Cooling-Off Period Start?

   • The 14-day period begins either when you agree to the contract or when you receive any equipment, such as a new handset, whichever is later.

2. What Can You Do During This Period?

   • You can cancel the contract for any reason without facing early termination fees. However, you may be charged for any usage during this time, including data, calls, or texts.

3. How to Cancel:

   • Contact your provider within the cooling-off period, either by phone, email, or through their website. They will guide you through the cancellation process. If a handset was included, you’ll need to return it in its original condition.

4. Exclusions:

   • If you purchased the contract in a physical store, the cooling-off period might not apply unless explicitly offered by the provider. Always confirm the terms when signing up in-store.

5. Why It’s Beneficial:

   • The cooling-off period allows you to test the network coverage, service quality, and device suitability. If the plan doesn’t meet your expectations, you can back out without long-term commitment.

Why is this important? The cooling-off period ensures you’re not locked into a mobile contract that doesn’t meet your needs. It provides flexibility and peace of mind for consumers trying new services.

Explore mobile contracts with confidence today:👉 Find Mobile Deals

Mobile providers typically perform credit checks before approving contracts, especially for plans that include handsets. To improve your chances of approval, follow these steps:

1. Maintain a Good Credit Score:

   • Pay bills on time and avoid missed payments. Keep your credit card balances low relative to your limits and minimise the number of recent credit applications.

2. Provide Accurate Information:

   • Ensure all personal details on your application, such as your address and employment history, are accurate and up-to-date. Errors could result in unnecessary rejections.

3. Start with SIM-Only Deals:

   • SIM-only plans usually have less stringent credit requirements compared to handset contracts. Successfully completing a SIM-only contract can also improve your creditworthiness for future applications.

4. Offer a Security Deposit:

   • If your credit history is limited or poor, some providers may allow you to pay a security deposit upfront to secure the contract. This deposit is often refundable after a few months of successful payments.

5. Check Your Credit Report:

   • Review your credit report for any inaccuracies or negative marks that you can address. You can check your credit score for free using UK services like Experian, ClearScore, or Equifax.

6. Choose a Budget-Friendly Plan:

   • Apply for plans with lower monthly costs or those without premium handsets. Providers are more likely to approve lower-risk applications.

Why is this important?  Improving your chances of approval ensures you can access a mobile contract that fits your needs without unnecessary delays or rejections. It also sets the foundation for building a positive credit history.

Compare mobile contracts and find a plan that works for you today:👉 Find Mobile Deals

To ensure your phone works with a SIM-only deal, you need to confirm compatibility with the network and SIM card. Here’s how to check:

1. Is Your Phone Unlocked?

   • Phones purchased through a contract are often locked to the provider’s network. If you’re switching to a SIM-only plan with a different provider, contact your current provider to unlock your phone. Unlocking is usually free or involves a small fee.

2. Check Network Compatibility:

   • Most modern smartphones are compatible with UK networks, but it’s always good to confirm. Some older or region-specific phones might not support certain UK network bands.

3. SIM Card Size:

   • Determine the SIM card size your phone uses: nano-SIM, micro-SIM, or standard SIM. Most SIM cards are now provided as 3-in-1, so you can adjust the size to fit your phone.

4. Operating System Updates:

   • Ensure your phone’s operating system is updated. Outdated software can occasionally lead to compatibility issues.

5. Test Before Committing:

   • If you’re unsure, you can test with a pay-as-you-go SIM from your intended provider to confirm compatibility before signing up for a plan.

Why is this important?  Confirming compatibility ensures that you can switch to a SIM-only deal without service interruptions, saving you time and potential frustration.

Find SIM-only plans compatible with your phone today:👉 Check SIM-Only Deals

Choosing the right SIM-only plan depends on your data, call, and text usage, as well as your preference for flexibility or cost savings. Here’s how to find the perfect match:

1. Assess Your Data Usage:

   • Light Users: If you use your phone mainly for calls, texts, and occasional browsing, a 1-5 GB plan is likely sufficient.
   • Moderate Users: For regular browsing, social media, and some video streaming, consider a 10-20 GB plan.
   • Heavy Users: If you stream videos, play games, or use your phone as a hotspot, opt for 30 GB or unlimited data.

2. Check Call and Text Requirements:

   • Most SIM-only plans now include unlimited calls and texts. If you don’t use these features often, you can opt for a plan with smaller allowances to save money.

3. Consider Contract Length:

   • Rolling Monthly Contracts: These offer maximum flexibility to switch providers or plans at short notice.
   • 12-Month Contracts: These typically come with better rates but require a longer commitment.

4. Evaluate Network Coverage:

   • Use coverage checkers to ensure the network provides strong signal strength in your area. Reliable coverage is key for uninterrupted service.

5. Look for Added Benefits:

   • Some SIM-only plans include perks like data rollover, free streaming subscriptions, or discounts on additional lines. Compare plans to find extras that add value to your deal.

Why is this important?  Selecting a plan tailored to your needs ensures you’re not overpaying for unused allowances or running out of data mid-month. It also gives you the flexibility to upgrade or switch when your needs change.

Compare SIM-only plans to find the best option for you today:👉 Find SIM-Only Deals

SIM-only plans offer several advantages compared to traditional mobile contracts that include a handset. Here’s why they might be the better choice for you:

1. Cost Savings:

   • SIM-only plans are significantly cheaper because you’re not paying for the cost of a handset. Prices can start as low as £5 per month for basic plans, making them an excellent option for budget-conscious consumers.

2. Flexibility:

   • Many SIM-only deals are available on rolling monthly contracts, allowing you to switch providers or plans as your needs change. This is ideal for those who don’t want to commit to a long-term agreement.

3. Shorter Contract Lengths:

   • Unlike traditional contracts that often last 24–36 months, SIM-only plans are available with rolling contracts or 12-month terms, providing more freedom.

4. Freedom to Choose Your Phone:

   • With a SIM-only plan, you can keep your existing phone or purchase one outright. This allows you to upgrade your device whenever you choose, without being tied to a specific contract.

5. Better Value for Data:

   • SIM-only plans often include larger data allowances or unlimited data at lower prices compared to handset contracts.

6. Easier Credit Approval:

   • SIM-only deals generally have less stringent credit requirements, making them accessible to a wider range of customers.

Why is this important?  A SIM-only plan gives you the flexibility to control your costs, upgrade your phone on your terms, and avoid long-term commitments, all while enjoying generous data and service allowances.

Find a SIM-only plan that suits your lifestyle today:👉 Explore SIM-Only Deals

Yes, you can switch to a SIM-only plan and keep your existing phone number by following the UK’s simple number porting process. Here’s how:

1. Request a PAC Code:

   • Text PAC to 65075 from your current phone (this service is free). Your provider will respond with your Porting Authorisation Code (PAC) and details about any remaining charges or contract obligations. The PAC code is valid for 30 days.

2. Choose a SIM-Only Plan:

   • Select a new SIM-only plan that suits your needs. During the sign-up process, you’ll be asked if you want to keep your current number. Provide the PAC code at this stage.

3. Activate the New SIM:

   • Once your new SIM card is delivered, follow the instructions provided by your new provider to activate the service. Insert the SIM card into your phone and ensure it’s unlocked and compatible with the new network.

4. Number Transfer:

   • Your new provider will handle the number transfer, usually completing it within one working day. You’ll receive notifications from both providers once the transfer is successful.

5. Confirm the Transfer:

   • Test your phone to ensure your old number is now active on the new SIM.

Why is this important?  Keeping your phone number ensures continuity for personal and professional contacts, making the switch to a SIM-only plan seamless and stress-free.

Switch to a SIM-only plan and keep your number today:👉 Explore SIM-Only Deals