SearchSwitchSave.com
Empowering UK consumers to effortlessly find and compare the best broadband, mobile, and TV deals.
Effective Date: April 2021. Last Review Date: Dec 2024.
Welcome to SearchSwitchSave.com! Protecting your privacy is of the utmost importance to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website. SearchSwitchSave.com is a business registered in the British Isles and complies with the Data Protection Act 2018 and UK GDPR. If you have any questions, please contact our Data Protection Officer (DPO) at dpo@searchswitchsave.com.
Welcome to SearchSwitchSave.com. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website. SearchSwitchSave.com is a business registered in the British Isles and adheres to the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR). By using this website, you agree to the terms set out in this Privacy Policy. We are committed to safeguarding your personal information and ensuring transparency about how we process it. Should you have any questions or require further clarification about this Privacy Policy, you can contact our Data Protection Officer (DPO) at dpo@searchswitchsave.com. It is important that you read this policy carefully, as it provides important details about your rights and how we handle your data. If you do not agree with any aspect of this Privacy Policy, please discontinue use of our website.
SearchSwitchSave.com collects information necessary to provide and improve our services, ensure a secure user experience, and comply with legal obligations. This may include personal data you provide directly, such as your name, email address, and postcode when you fill out forms, submit inquiries, or engage with our services. We may also collect technical information automatically, such as your IP address, browser type, device details, and activity on our website, including pages visited and interactions with content. This information helps us personalise your experience, optimise the performance of our website, and deliver relevant broadband, TV, mobile, and SIM-only comparisons tailored to your needs. All data is collected and processed in compliance with UK data protection laws to ensure its lawful and fair use.
SearchSwitchSave.com collects information through various means to deliver a seamless and tailored experience for our users. Information you provide directly is collected when you fill out forms, use our postcode checker, sign up for newsletters, or contact us with queries. This data is given voluntarily and is essential for us to process your requests and provide personalised services. We also use automated technologies such as cookies and web beacons to collect information about your interactions with our website. This may include details of your browsing behaviour, device information, and technical data such as IP addresses and operating systems. Additionally, we may receive information from trusted third-party partners, such as analytics providers, to better understand how our website is used and to enhance its functionality.
The information we collect is used to provide and improve the services offered on SearchSwitchSave.com, ensuring they are relevant, efficient, and tailored to your needs. This includes processing your requests to compare broadband, TV, mobile, and SIM-only deals and delivering personalised results based on your preferences and location. Your data also enables us to enhance the functionality and user experience of our website, ensuring it operates effectively and securely. We use your information to communicate with you, including responding to queries, notifying you about updates or promotional offers (where consent has been given), and providing essential service-related communications. Additionally, we may use the data for legal compliance, fraud prevention, and ensuring the security of our systems. All processing of your personal data is conducted in accordance with UK data protection laws, and your information will never be used in a way that is inconsistent with these purposes.
SearchSwitchSave.com processes your personal data in compliance with the Data Protection Act 2018 and UK GDPR. The legal basis for processing your data depends on the specific context in which it is collected and used. In most cases, we process your data to fulfil a contract with you, such as when you request to compare broadband, TV, mobile, or SIM-only deals, and we provide tailored results based on your input. We may also process your data based on your explicit consent, particularly for marketing communications and optional services. In some instances, processing is necessary to comply with legal obligations, such as responding to lawful requests from regulatory authorities. Additionally, we may rely on legitimate interests, such as improving website functionality, ensuring security, and providing a personalised user experience. We always ensure that our legitimate interests do not override your rights and freedoms as a data subject.
SearchSwitchSave.com uses cookies and similar technologies to enhance your browsing experience, provide personalised content, and analyse how our website is used. Cookies are small text files stored on your device that help us recognise your preferences, improve site functionality, and deliver relevant advertisements. These technologies also enable us to monitor website performance and ensure its security. We categorise cookies into essential, performance, and marketing types. Essential cookies are necessary for the website to function and cannot be disabled. Performance cookies help us understand how users interact with the site, enabling improvements to usability and content. Marketing cookies allow us to deliver targeted advertisements based on your interests. You can manage your cookie preferences through your browser settings or our cookie management tool. For more details, please refer to our Cookie Policy.
SearchSwitchSave.com values your privacy and only shares your personal data when necessary to fulfil our contractual obligations and in accordance with the law. We may share your information with trusted third-party service providers who assist in delivering our services, such as comparison deals, website hosting, analytics, and marketing. These providers are contractually obligated to process your data securely and only for the purposes specified by us. When you engage with our comparison services, your information may be shared with broadband, TV, mobile, or SIM-only providers to facilitate your switching process. We also reserve the right to disclose your data if required by law, such as to comply with a legal obligation, respond to regulatory requests, or protect against fraud or unlawful activities. Under no circumstances will your personal data be sold or rented to third parties.
SearchSwitchSave.com retains your personal data only for as long as it is necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. The duration for which we retain your information depends on the type of data and the purpose for which it was collected. For example, data related to your use of comparison services may be retained for a limited period to address customer service queries or legal requirements. Once the retention period expires, or the data is no longer needed, it will be securely deleted or anonymised. If you request the deletion of your personal data, we will ensure it is removed from our systems unless we are legally required to retain it. Details about our data retention practices can be obtained by contacting our Data Protection Officer at dpo@searchswitchsave.com.
As a user of SearchSwitchSave.com, you have rights under the Data Protection Act 2018 and UK GDPR regarding your personal data. These rights include the ability to access, correct, delete, or restrict the processing of your data. You also have the right to object to data processing in certain circumstances, such as direct marketing, and to withdraw consent where it has been provided. Additionally, you can request the transfer of your data to another organisation in a structured, commonly used, and machine-readable format, where applicable. To exercise these rights, you may contact our Data Protection Officer at dpo@searchswitchsave.com. We will respond to your requests within the statutory timeframe of 30 days unless the request is complex, in which case we will notify you of any required extensions. If you are dissatisfied with how we handle your data or your requests, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) via their website at www.ico.org.uk or by calling 0303 123 1113.
SearchSwitchSave.com takes the security of your personal data seriously and implements robust measures to safeguard it against unauthorised access, loss, or misuse. We use encryption technologies, secure servers, and access control measures to ensure that your data is stored and transmitted securely. Our systems are regularly monitored and updated to protect against vulnerabilities, and we conduct periodic security assessments to maintain high standards of protection. In addition to technical safeguards, we limit access to personal data to authorised personnel who are bound by confidentiality obligations. We comply with industry-recognised standards, including Cyber Essentials, to ensure the integrity and confidentiality of your data. While we strive to use the most effective means of protection, no system is completely secure, and we cannot guarantee absolute security. Should a data breach occur, we will notify affected individuals and relevant authorities in accordance with legal requirements.
SearchSwitchSave.com may include links to third-party websites, services, or resources for your convenience or reference. While we carefully select partners and resources, we are not responsible for the privacy practices, policies, or content of external websites. These third-party sites operate independently and may collect or process your personal data in ways that differ from our practices. We encourage you to review the privacy policies of any third-party websites you visit to understand how your information is collected, used, and shared. SearchSwitchSave.com disclaims any liability for the actions or omissions of third-party websites or their operators. Your use of such websites is at your own risk.
SearchSwitchSave.com reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal obligations, or the services we provide. Any significant updates will be communicated to users through a prominent notice on our website or via email, where appropriate. We encourage you to review this Privacy Policy regularly to stay informed about how we protect and handle your personal data. Your continued use of our website following the posting of any changes constitutes acceptance of those changes. If you do not agree with any updates to this policy, we recommend discontinuing use of the website and contacting us with your concerns.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us dpo@searchswitchsave.com SearchSwitchSave.com is committed to protecting your privacy and ensuring that your personal data is handled in compliance with the Data Protection Act 2018 and UK GDPR. We strive to respond to all data-related inquiries within 30 days. For complex cases, this response time may be extended by up to an additional 60 days, in which case you will be informed of the delay and the reasons for it. If you believe that your personal data has not been handled in accordance with the law or this Privacy Policy, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO). You can contact the ICO at www.ico.org.uk or by calling 0303 123 1113.
We use essential cookies to make our site work and optional cookies to improve your experience. By continuing to use this site, you agree to our use of cookies. For more details, visit our Privacy Policy, Cookie Policy, and Terms of Use. If you do not wish to accept cookies, you may choose not to use our service. For questions, visit our Contact Us page.
SearchSwitchSave - Accessibility
UK consumers to effortlessly find and compare the best broadband, mobile, and TV deals.
UK consumers to effortlessly find and compare the best broadband, mobile, and TV deals.